Desktop Support Technician-Field tech
Req ID: 294361NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician-Field tech to join our team in Jaboatão dos Guararapes, Pernambuco (BR-PE), Brazil (BR).Atuar em todos os chamados onde o primeiro nível (Suporte Remoto) não conseguiu solucionar remotamente.Solucionar problemas operacionais de aplicações instaladas em desktops, notebooks, impressoras e periféricos associados.Instalar, manter e otimizar o desktop e notebook instalados nos sites do cliente (Rollout)Executar diagnósticos e resolver os problemas de desempenho dos equipamentos.Executar serviços de manutenção e reparo (quando necessário)Garantir a satisfação do cliente, aconselhando os clientes sobre manutenção preventiva e configurações que podem afetar o desempenho dos equipamentos.Instruir os clientes na operação e manutenção do sistema.Apoiar na elaboração de documentos técnicos para resolução de problemas.Seguir os procedimentos, checklists e scripts de atendimento.Aderir as normas e políticas internas estabelecidas.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Empresa: NTT Data
Localização: Jaboatão dos Guararapes – PE
Grupo de Vagas de Emprego
Participe do grupo de vagas de emprego de Bauru e região e encontre as melhores oportunidades para você!
Entrar no GrupoGrupo de Trocas e Vendas
Participe do grupo de trocas e vendas de Bauru e região e aproveite as melhores oportunidades!
Entrar no Grupo